All our orders are carefully packaged and shipped in satchels with Australia Post. 

PROCESSING TIMES 

Your order will be processed within 1-2 Business days. Most orders are shipped within 1 business day. 

SHIPPING TIMES (AUSTRALIA) 

Standard 1-5 Business Days 

Express 1-3 Business Days

SHIPPING TIMES (INTERNATIONAL) 

Standard Shipping 12-20 Business Days

Exchanges and Refunds 

Talene Hanna always ensures a hygienic standard is maintained and due to health and safety requirements, Talene Hanna’s shop items are strongly recommended to be single use and not shared amongst people. Unfortunately there is a high risk for cross contamination on her salable goods and Talene Hanna is unable to accept the return of goods or exchange of goods if you change your mind 

Unfortunately, we cannot accept returns on gift cards.

You can always contact us for any question at info@talenehanna.com.au

Damages and issues

Please inspect your order upon receipt and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.